Frequently Asked Questions
Find answers to your questions about our tours, booking, and traveling to Jordan.
What is the cancellation policy?
Our cancellation policy varies depending on the tour and the notice period. For most tours, you can receive a full refund if you cancel at least 30 days in advance. Please refer to the specific tour page for detailed cancellation information.
What is included in the tour price?
Each tour package includes accommodation, transportation within Jordan, guided tours of specified sites, and some meals as detailed in the itinerary. International flights, visa fees, travel insurance, and personal expenses are typically not included.
Do I need a visa to travel to Jordan?
Most nationalities require a visa to enter Jordan. Many can obtain a visa on arrival at the airport. However, we strongly recommend checking the latest visa requirements with your local Jordanian embassy or consulate before your trip. The Jordan Pass can also be a convenient option as it waives visa fees for eligible nationalities and includes entry to many tourist sites.
Are your tours suitable for children?
Yes, many of our tours are family-friendly! We can customize itineraries to suit families with children of all ages. Please let us know your children's ages and interests when booking, and we can recommend the best options and make necessary arrangements.
Can't find your answer?
Our team is here to help with any questions you might have.
